July 7, 2008

IN THIS ISSUE

Editor's Column: Asking The Right Questions
Docs Push Senate On Medicare
Dr. Bush Supports DWCHA
Health Authority Works On FQHCs
WSUSOM Goes Smoke-Free
Dr. Uberti Named WSUSOM Hematology-Oncology Chief
Joint Commission Recognizes Oakwood
HFHS Doc Elected To National Transplant Board


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Editor's Column: Asking The Right Questions

By JOSEPH WEISS, MD
A feature of the present pay-for-performance determinations is the patient questionnaire.

Asking if the waiting room décor was pleasant, the magazines clean and up to date, the receptionist accommodating, the phlebotomist sensitive to your pain, are tangential to quality of care. Other questions, such as whether or not the doctor instructed you in a good diet or laid out an exercise program, often are not pertinent to the problems the doctor and patient face.

The answer to the question of recommending the doctor to family or friends could be little more than a reflection of the patient’s mood at the moment.

The inquiry that best reveals the quality of care is: Can the patient see the doctor? This inquiry ratchets down to the basic element in the patient-physician relationship: contact when the patient experiences the need.

That answer provides a sampling of the philosophy and management of the physician’s office. The ability of the patient to obtain a timely appointment reflects the attitude of the staff and their sensitivity to a patient’s need. The likelihood of a patient being seen when the patient feels an appointment is important reveals the way the physician believes he or she should fulfill their responsibility to the patient.

Throw out the questions that deal with the cleanliness and expected manners of the office. Focus on the question of being seen. The answer reveals what a health insurance company should know about the physician being reimbursed.

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Docs Push Senate On Medicare

Congress returns to work this week and will work for a resolution 10.6 percent Medicare cuts overturned by a House vote and not taken up by the Senate. President Bush has threatened to veto the House-passed bill negating the cuts, urging the Congress to come up with another solution, reported the New York Times.

The American Medical Association embarked on a massive advertising and public relations effort last week to stave off the cuts.

How to pay doctors through the federal health insurance program is an issue that Congress wrestles with annually. There is widespread agreement that the so-called “Sustainable Growth Rate” formula used to determine physician reimbursement is outdated and in need of change, but there is little agreement on a replacement.

According to the New York Times, Democrats need just one more vote to pass the bill, and they hope to win over Republicans who were hit by advertisements over the recess. The advertisements assert that Republicans have been protecting “powerful insurance companies at the expense of Medicare patients’ access to doctors.” The commercials were aimed at 10 Republican senators, including seven up for election this fall.

The threat of a Bush veto could extend the disagreement and its resolution for weeks, reported the Times.

Many Republicans oppose the bill because it would create an increase in doctors’ fees by reducing federal payments to insurance companies that offer private Medicare Advantage plans as an alternative to the traditional government-run Medicare program, reported the Times.

The pending bill offers yet another in a long line of short term fixes. It would remove the 10.6 percent cut and increase Medicare payments to doctors by 1.1 percent in January, similar to patch fixes enacted in recent years

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Dr. Bush Supports DWCHA

"We live in challenging times," notes Chris Bush, MD, the newly elected president of the Wayne County Medical Society. "Michigan, especially the Detroit area, is in a crisis. Not only is it straining families day-to-day health care, it's affecting the hospitals." Dr. Bush, a member of the Health Authority's Provider Advisory Committee, says one of his goals as president of the medical society is "enhance our involvement with the Health Authority to promote better health care coverage of the population."
 
Dr. Bush is doing his part in helping meet the needs of the uninsured. As founder of Wyandotte Clinic for the Working Uninsured, he feels a need to "give something back to the people of this community." The struggle to maintain a profitable medical practice makes it difficult for Dr. Bush to accept people unable to pay for their care. However, together with volunteer physicians, nurses, podiatrists, and other health professionals, he sees uninsured patients on Wednesdays, 4 p.m. to 7 p.m. and on Saturdays during busy periods. The clinic is affiliated with Henry Ford Health System.
 
Dr. Bush, a graduate of the Wayne State University School of Medicine, is a past member of the Michigan State Medical Society Board of Directors, and currently serves as Secretary of the society.

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Health Authority Works On FQHCs

It was a breakthrough moment, of sorts. Every federally-qualified health center (FQHC) chief executive officer met with Detroit and Wayne County Medicaid qualified health plans at the Health Authority offices, June 20, to talk about directing more Medicaid HMO members to the health centers. Representatives from the Michigan Department of Community Health included Cheryl Bupp, Director of the Managed Care Plan Division, Medical Services Division; as well as Bill Hart and Bob Esdale, of the Bureau of Health Policy Planning and Access to Care.
 
Increasing the volume of Medicaid patients in FQHCs is critical to creating the financial infrastructure allowing the health centers to absorb more uninsured patients. The Health Authority has focused on increasing enrollment of Medicaid patients and directing them to FQHCs as an essential first step in providing more access points for the uninsured.
 
The FQHCs indicated that they would be able to accommodate 60,700 new Medicaid patients. QHP executives stated that they were willing to direct patients to FQHCs but that there are several obstacles, including: A sound framework would need to be created to begin an FQHC assignment system.
 
The group agreed that a framework for this effort would include criteria for quality, cost-effectiveness, access and care for the uninsured. The group will start by reviewing state criteria in these areas. Considerations such as geography and contracts should also be included in the criteria.
 
The group agreed to create a smaller workgroup to work between meetings and present recommendations for the next meeting. The group will meet next on Aug. 7. 

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WSUSOM Goes Smoke-Free

Students, staff and visitors to the Wayne State University School of Medicine will no longer be allowed to smoke on any campus grounds starting this summer.

Wayne State University officials have approved a complete no-smoking policy for the School of Medicine campus.

The smoking ban takes effect July 7, 2008. On that date, smoking will no longer be allowed anywhere on the School of Medicine campus, including areas inside and outside of Scott Hall, the Lande Building, the Elliman Building, the Mott Center, and facilities at 101 East Alexandrine, 110 East Warren Ave., 2751 East Jefferson and 2761 East Jefferson.

One of the last refuges for smokers was a designated outdoor area adjacent to Scott Hall. That area will be eliminated and off limits to smokers under the new policy.

Chuck Pokriefka, director of facilities and support services for the School of Medicine, said posters and signs indicating the campus no longer allows smoking will be posted in a number of areas, including those where smokers generally congregated. A poster counting down the days to the policy’s implementation will be located in the lobby of Scott Hall. Employees were notified via email and a notice accompanying paychecks. Students were notified of the policy through email and a posting on the school’s website.

The no-smoking policy was recently approved by the Wayne State University Provost and the university’s general counsel, said Dr. Kertia Black, assistant dean for Student Affairs and chairwoman of the Smoking Ban Committee of the Wayne State University School of Medicine.

Dr. Black said the policy was developed in response to a petition drive conducted last year by the School of Medicine Student Senate to ban smoking on the entire School of Medicine campus.

Joseph Burkett, Student Senate executive president and a proponent of the petition drive, said 1,300 signatures supporting a complete smoking ban were collected.

As medical students, “we learn about the ill effects of smoking every day,” said Burkett, 25, of Dearborn. “It was an inconvenience before, but once the Detroit Medical Center became a non-smoking campus, there were just too many smokers in front of the entrance of the medical school, around the library and at our picnic tables to allow it to continue.”

To enforce the no-smoking policy, a cadet will patrol the campus grounds. The cadet will remind any potential breakers of the policy that they are in a no-smoking area.

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Dr. Uberti Named WSUSOM Hematology-Oncology Chief

John Flack, M.D., M.P.H., F.A.H.A., chair of the Department of Internal Medicine, has announced the appointment of Joseph P. Uberti, M.D., Ph.D., as division chief for Hematology-Oncology in the Department of Medicine at the Wayne State University School of Medicine.

Dr. Flack said Dr. Uberti’s appointment culminates an exhaustive national search.

A professor of Medicine since 2004, Dr. Uberti heads the Adult Bone Marrow Transplant Program and co-directs the Bone Marrow and Stem Cell Transplant Program at the Barbara Ann Karmanos Cancer Institute.

Dr. Uberti attended Wayne State University as an undergraduate, securing a bachelor’s degree in biology and a doctorate in biochemistry. He graduated the Wayne State University School of Medicine in 1983. He served as chief medical resident at Detroit Receiving Hospital from 1986-87. Dr. Uberti completed his fellowship in Hematology-Oncology at Wayne State University/DMC from 1987 to 1989. Since completion of his training he has, at different times, been on the faculty of both Wayne State University and the University of Michigan.

“I have the utmost confidence that Dr. Uberti will do an exemplary job as chief of the Division of Hematology-Oncology,” said Dr. Flack. “He understands the Department of Medicine and the Cancer Center, as well as the crucial interface between these two entities.”

Dr. Flack said that Dr. Uberti, in addition to maintaining a deep loyalty to the School of Medicine, is highly respected both within the Division of Hematology-Oncology as well as throughout the Department of Medicine, the medical center and the medical community. “I have long admired and respected Dr. Uberti for his honesty, integrity and clinical excellence. I feel very fortunate that the combined efforts of the Wayne State University School of Medicine, the Department of Medicine and the Barbara Ann Karmanos Cancer Institute culminated in landing Dr. Uberti to lead the Division of Hematology, the largest division within the Department of Medicine.”

John Ruckdeschel, M.D., president and CEO of the Barbara Ann Karmanos Cancer Institute, said, "Joe Uberti will make an outstanding division head. He understands the delivery of high quality care and its constant interface with research and education. He has helped lead one of the premier bone marrow transplant programs in the country and we look forward to his role in the cancer center as chief of the Hematology-Oncology Service."

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Joint Commission Recognizes Oakwood

Oakwood Hospital & Medical Center (OHMC) in Dearborn and Oakwood Heritage Hospital (OHH) in Taylor have recently been recognized for excellence in quality and safety by The Joint Commission – the nation’s leading accrediting body dedicated to the continuous improvement of safety and quality in a healthcare setting. Both Oakwood campuses received the Gold Seal of Approval after successfully completing The Joint Commission’s on-site survey in June.

“Oakwood’s success thus far is proof of an organization-wide commitment to provide quality care on an ongoing basis,” said Michael Geheb, MD, division president of OHMC and OHH. “I am extremely proud of our physicians, employees and volunteers who each played a significant role by participating in the survey and interacting with the entire team of surveyors.”

According to the Joint Commission, the national standards are intended to stimulate continuous, systematic and organization-wide improvement in an organization’s performance and outcomes of care. Participation in this process shows an organization is focusing on the most challenging goal – to continuously raise quality and safety to higher levels.

For more information on either OHMC or OHH, visit www.oakwood.org.

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HFHS Doc Elected To National Transplant Board

Kimberly A. Brown, MD, division head of Gastroenterology for Henry Ford Health System, was elected to the 2008-2009 board of directors of The American Society of Transplantation.

The Society is an international organization of transplant professionals dedicated to advancing the field of transplantation through the promotion of research, education, advocacy, and organ donation to improve patient care. The Society comprises more than 2,800 transplant physicians, surgeons and allied health professionals.

Dr. Brown is an active physician with specialty expertise in hepatology and liver transplantation. She is the Program Director for the Gastroenterology fellowship program at Henry Ford Hospital and serves on the Board of Governors for the Henry Ford Medical Group.

As a national and international presenter in liver diseases, Dr. Brown has served on the boards of many community and professional societies, and currently is a member of the American Board of Internal Medicine for Advanced Hepatology and Transplantation.

Dr. Brown completed her residency and Gastroenterology fellowship at the University of Michigan Medical Center and joined the Henry Ford Medical Group 14 years ago.

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